Customer Support

Offering Cloud-Based Services, 24/7 Support Services, Professional Services, Repair and Warranty

AVI-SPL's service and maintenance programs will provide you nationwide, 24/7 support to protect your investment in videoconferencing and communication systems. Our industry-leading service programs include on-site support, off-site support or a mixture of the two.

Support Services

Our Customer Care Program provides comprehensive support for your investment, with three tiers of contract options: One-Year Warranty, Preferred (remote service) and Onsite. We also have optional contract upgrades that provide enhanced levels of service: Exclusive, Preventive Maintenance, First Call Consolidation and Remote Alarm Response.

Repair Services

AVI-SPL provides many services after the sale or installation of your new equipment, including repair, warranty and maintenance agreements. Our service technicians are factory trained and certified to ensure the prompt repair of everything from portable projectors to integrated systems.

Needs Analysis Form  Go to AVI-SPL's repair form »

Warranty and Maintenance Agreements

AVI-SPL can tailor agreements to meet your needs and your AV budget. We offer a diverse range of options, including comprehensive same-day coverage for your integrated systems, economically-priced preventative maintenance agreements, and even a loaner option in case your projector has to be repaired.

To discuss your warranty or maintenance agreement options, please contact one of our knowledgeable sales professionals by calling 800-282-6733 or email us at sales@avispl.com »